Answers to the most frequently asked questions
What is your return policy?
With many thousands of pens, knives, and carabiners shipped, and hundreds of positive reviews, we stand behind every product we make, and if for any reason, you are not happy with any BLANK FORCES product, you may return it for a full refund within 30 days.
We want to make sure you are 100% satisfied and know that you have invested in a high-quality product, so If you ever have a problem with your product, even if it was your fault, in most cases we will fix it for free. Please be sure to contact me with any questions, or problems. I will do everything I can to make sure you are happy with your order.
The STORE page is password protected, how do I get the password?
If you click on the STORE page of www.BlankForces.com and are prompted to enter a password, that means that we are temporarily providing exclusive access for our BLANK FORCES Insiders. To become an Insider, please sign up for the NEWSLETTER.
Can I get a pen or product that is sold out?
Each of our products is made in limited production runs. When an item sells out, we may not make more. If you like a currently available product, I would recommend getting it while it is available, as I cannot guarantee that it will be offered again.
What refills fit the EDC Ink pens?
Both the X1 and X2 sized EDC Ink pens use the exact same ink refill. The refill size is called "D1".
The term "D1" refers to a standard ballpoint pen refill size. The standard "D1" refill is 2.6 inches (67 mm) long and 0.09 inch (2.3mm) in diameter. These "D1" refills come as the standard refill inside many compact pens and multi-pens.
If you do an internet search for "D1 refills" you will see a great selection of fantastic refills that will fit both of the EDC Ink pens. Just make sure it is the D1 size. D1 refills are available from some great companies including PILOT,
What refills do the EDC Ink pens come with?
Both the X1 and X2 sized EDC Ink pens come with the OHTO Needle Point refill (R-4C7NP). It has a 0.7mm tip. Please note that many of the photos on this website show the EDC Ink pens with the different Pilot Hi-Tec-C SLIMS refill. NOTE: The Pilot Hi-Tec-C SLIMS refill is no longer available in the EDC Ink pens.
Does the Fisher Space Pen refill fit the EDC Ink pens?
Yes! Fisher offers a few different size refills, and the one that fits the EDC Ink pens is the SU Cartridge. this ink refill comes long but has break points that allow you to shorten the refill to make it the D1 size that fits both the EDC Ink X1 and X2 pens. The Fisher Space pen refill is a pressurized refill that allows you to write underwater, upside down, and if you happen to need it... in outer space.
Does the Pilot Hi-Tec-C refill fit the EDC Ink pens?
Yes! Pilot makes different size Hi-tec-C refills. The one that fits both of the EDC Ink pens is the Pilot Hi-Tec-C SLIMS refill. Note, this is the 'D1' size refill... just make sure you order the 'SLIMS' version. It is a gel type refill.
How do you ship your pens?
I'm currently using USPS for both domestic and international shipping. Tracking information is also provided.
Can I get blue ink instead of black?
Yes, but you will have to order the blue refill separately. For me to offer as many different engraving patterns as possible, I have decided to offer the EDC Ink pens with only the black ink refill pre-installed. If you would like blue ink, you can purchase a blue refill separately.
When shipping internationally will I have to pay additional taxes/duties/fees?
Each country has different rules regarding the importing of goods and many do require the payment of additional duties, taxes, or fees when an item is ordered from outside of your home country. You will be responsible for these additional costs. You can use this free calculator to estimate your additional costs: www.dutycalculator.com
Please be aware that some countries postal services charge an additional fee on top of the duty to handle customs. You will have to cover this cost.
How do I change the ink refill in the EDC ink pens?
It is very easy to change the refill in the EDC Ink pens, you can use a flathead screwdriver (or if in a pinch, a small/thin coin) to remove the rear retention screw. This metal retention screw has a simple feature that very securely pinches the ink refill. With the retention screw out of the pen, simply remove the old refill, slide a new one in place and screw the retention screw back into the pen.
Will the laser engraving rub off?
The laser engraving is permanently marked into the surface of the metal. Carrying and using the pens will cause the engraving to get lighter and smoother with time, but all of the detail of the engraving should remain.